Refund policy

At Northern Simplicities, we pour our hearts into every design and want you to love what you create with them.

Digital Downloads — All Sales Final

Because our products are digital files that are available for instant download, we are unable to offer refunds or exchanges once a purchase has been made and the files have been accessed or downloaded. Please read all product descriptions carefully before purchasing.

Northern Vault Membership

Monthly membership fees are non-refundable. You may cancel your membership at any time and will retain access until the end of your current billing period.

Something Not Right?

If you experience a technical issue with your download or believe there has been an error with your order, please reach out to us at terri@northernsimplicities.com and we will do our very best to make it right. We care deeply about your experience and will always work with you to find a solution.

Thank you so much for supporting a small creative business —

it truly means everything. 🩶